Nature’s Gate “New and Improved Formula” Colloidal Oatmeal Lotion Vs. The Original Formula

Both lotions are created for the purpose of treating dry, itchy, and sensitive skin, a purpose that both lotions serve fairly well and better than Aveeno’s oatmeal lotion, in my opinion.

I loved the old formula. It was thick, creamy, and absorbed into my skin really well. In addition to that, it got me through a bad bout of eczema much better than Aveeno’s oatmeal lotions for dry, itchy skin or eczema, which is mostly petroleum aka Vaseline rather than oats, because it both treated and prevented eczema.

When I found that this lotion worked so well for my body, I decided to use it on my face. However, the skin on my face is very different from the skin on my body because I have to treat acne and combination skin (oily T-zone, dry cheeks), which can be a bit frustrating. As it turns out, this lotion did more than treat my combination skin; it prevented and treated my acne.

Sadly, not long after I discovered this lotion, they revamped the formula. The new formula still worked for dry, itchy skin and prevented eczema, but it was terrible for my face. The consistency of the lotion was thinner, slightly greasy, and took longer to absorb into skin. Also, the new formula seemed to cause my face to breakout a bit more than usual.

Below is an email I sent to the company, along with their response:

Olivia,

Nature’s Gate would like to thank you for your feedback. We recently reformulated all of our lotions to remove some petroleum derived ingredients. We replaced these ingredients with new plant based ingredients.

We are sorry to hear that you are not satisfied with our updated lotion, but I will be sure to pass on your input.

I would be more then happy to send you a free product coupon (up to $7.99) that can be used on any of our products, along with some samples of our other products. If you are interested please reply back with your address.

Best regards,

Natalie Wallach

Nature’s Gate

From: Olivia
Sent: Wednesday, August 31, 2011 11:29 AM
To: Levlad Customer Service
Subject: Nature’s Gate Colloidal Oatmeal Moisturizing Lotion

I almost became a dedicated consumer of your colloidal oatmeal lotion before you changed the formula. It was a thick lotion that absorbed nicely. And it helped me combat various skin problems on my body (eczema; dry, itchy, sensitive skin; acne on shoulders and neck) and my face (combination skin, acne). I love your old formula and plan on buying any of the remaining bottles that I can find.

However, since you’ve created a new formula which I’ve tried, I’ve decided I won’t be buying this lotion after I run out of the old formula. This new version of the colloidal oatmeal does help deal with dry, itchy, sensitive skin and eczema, but it also irritates oily/combination skin and causes acne breakouts around my shoulders and face if I use it there. On top of that, when rubbed into the skin it leaves behind a slight oil film and takes time to absorb into the skin.

Olivia

While I respect the company’s efforts to make their lotions petroleum free, I’m not satisfied with the finished product.

Overall, while the new formula still succeeds at treating dry, itchy, sensitive skin, and eczema, I wouldn’t use it on oily, combination, or acne prone skin. Also, it doesn’t compare to the original formula.


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