Fire safety is no joke. One of the most powerful natural forces which could ravage a man-made world with the flick of a cigarette or a ravaging wind pushing it forward. Making sure you have the best fire-prevention and fire extinguishing products is essential in making sure that you, your family, and your home are all prepared for any fire incidents that may happen.
Getting to that end is all about getting the best possible customer service. If you’re trying to decide whether or not your home is equipped with proper methane gas detection, snippy customer service from less than reputable reps is something that no one should have to deal with.
Then there is the matter of actually stepping to the plate and making a purchase. If you’re trying to upgrade your outdated equipment, you’re not going to want to shop with a rep giving you attitude. You need to have quality customer service to walk you through the difference between the best possible hand portable extinguishers, FAA approved Halotron Extinguishers, or even the larger scale military extinguishers and systems. Would those even be something that would be available for you? Quality customer service will give you the answers you need.
Then there is the matter of commercial use for fire extinguishers. What are the minimums required in your state for a restaurant system? A lot of that likely depends on the type and size of the equipment in your kitchen. A single electric hotplate and an industrial gasoline 12 burner stovetop or a pizza oven all likely have different requirements. This is something that quality customer service will be able to help you with.
Then there is the extended learning for fire devices. Where can one go to learn more about related products? What about the videos available? Are videos or instruction necessary for compliance? Where can I go to get training, manuals, or other how-to instruction? These are all things which will be learned to varying degrees depending on quality customer service given or not.
Fire safety is very important; for your home, for your business, for your school, and for all those who join you there. Make sure your space is properly equipped with the latest fire safety equipment and make sure that you know how to use what you have. If you get poor customer service you should report back to the higher-ups. I’m sure no business owner wants to see that their people are losing them business with poor customer service.